Doing Checkouts Right

On Facebook, Smashing Magazine linked to an interesting article by Christian Holst called, “One Page Checkouts – the Holy Grail of Checkout Usability?” The punch-line was no, that a well-designed multi-page checkout probably was just as good as a single-page one. (Evidence to the contrary could be connected with the fact that usually comparisons are done between optimized one-page...
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Is Your Web-Site Anti-Portable Device?

In his “Fatal Exception” blog on InfoWorld, Neil McAllister writes a great piece for web site owners called, “7 Web UI mistakes to avoid for smartphones and tablets.” I won’t regurgitate the entire article (please take time to read it yourself), but a couple points in case you don’t. First, does this conversation sound familiar to you? Clients say the...
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Do Artists and Promoters Regularly Scalp Their Tickets?

I just posted an update to my “Methinks He Doth Protest Too Much” article on our TixxTech blog. StubHub‘s Glenn Lehrman seems to be upping the ante in his accusations that promoters and artists are scalping their own tickets…this time admitting that some of them are StubHub’s clients. I am still skeptical about the magnitude he claims, believe it is time he proved...
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E-mail Breach at Epsilon

An article was just posted at our sister site about an e-mail breach at one of the world’s largest third-party e-mail providers. It’s worth a quick read and slower consideration: “The Danger of a Third-Party E-mail Provider”
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Avoiding AddThis in a WordPress Post or Page

Since social networking is very important, we leverage the AddThis WordPress plug-in to allow visitors to share pretty much anything, page, post, index, archive, etcetera. However, there are some cases where it really makes no sense (e.g. our Search page) or it conflicts with another bit of technology (e.g. our Contact Us page leverages our theme’s built in contact template, and their...
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